How to place an order?
Please select the items you wish to purchase, add them to your shopping cart, and complete the checkout process.
If you have any questions, please feel free to contact our customer service team via email or phone.
How long does order confirmation take?
We usually confirm your order within 1-2 business days.
You will receive an order confirmation email after confirmation.
How long does delivery take?
It depends on the destination and customs processing.
How to apply for a return or refund?
Please contact customer service to apply for a return or refund within 30 days of receiving the goods.
Provide order information and the reason for return. We will review your application within 1-3 business days.
Who bears the return shipping cost?
Return shipping costs are borne by the customer, unless there is a quality issue with the product or the wrong item was sent.
Please return the goods safely according to the return instructions provided by customer service.
How long does a refund take?
After receiving and inspecting the returned goods, we will process the refund within 3-5 business days. The refund will be returned to your original payment account.
How to contact customer service?
Email: service@utensilhub.site
Phone: 737 363 3305
Our customer service team will reply as soon as possible to help you resolve your issue.